FAQ’s

What is a skilled nursing facility?

Generally speaking, a skilled nursing facility is a clinical care provider of 24-hour licensed nursing. A “SNF”, as they are often referred to, is primarily engaged in providing services for residents who require medical or nursing care and/or therapy services for the rehabilitation of injured, disabled, or sick persons. Care typically includes rehabilitation, intravenous therapy, post-surgical stabilization, pulmonary management, and wound care. Additionally, facilities provide assistance with the administration of medications, and aid in a variety of daily living needs, including dressing, bathing, walking and eating.


Does a skilled nursing facility provide other services?

Most facilities do provide additional services, and some are included in your regular inpatient care. It is always best to check with admissions or social services to determine which services are available to you.

  • Psychiatric /psychological services
  • Podiatry and optometry
  • Social services
  • Housekeeping and laundry
  • Beauty/barber shop*
    *Usually available as additional fees to daily rates

Will my own doctor check on me in the facility?

This depends on whether your doctor has privileges in the facility where you are admitted. If he or she is not credentialed for your facility, then your case will be referred to another doctor who is on staff there.


What should I bring with me to the facility?

First and foremost, bring all insurance and/or Medicare/Medicaid cards. Provide any and all insurance coverage cards to the admissions representative at the facility. Also, make sure to have a driver’s license and social security cards with you as they may be needed to complete the admission process.

Also, bring items that will make your stay more restful and easier on you, such as:

  • Comfortable clothing, with your name clearly written on the label. Bring enough clothing for at least 7-10 days.
  • A pair of non-skid, supportive shoes and socks
  • Pajamas/robe
  • Toothbrush/toothpaste, denture cups
  • Comb, brush, personal lotions, deodorant, and other essential toiletries
  • Hearing aids, eyeglasses, and eyeglass case
  • Reading materials, family photos

What should I leave at home?

  • Jewelry/valuables
  • Large amounts of money
  • Purses/wallets
  • Electrical items, including extension cords, space heaters, and electric blankets

Can my loved one receive mail?

Mail is delivered to residents personally on a daily basis except for weekends and holidays.

Jurupa Hills Post Acute
Attn: ___________________ Room No. __________
6401 33rd Street
Riverside, CA 92509

Consider using our Send a Greeting feature on the website. Just type the recipient’s name and type your message. When it arrives in our email box we will print it and hand-deliver it to your loved one. You may also choose from a variety of postcards to personalize and mail to our facility for a small fee.


How do you protect patients, staff, and visitors from COVID-19 and other infectious diseases?

Our team is highly trained and experienced in caring for high-acuity patients and infectious diseases like COVID-19. Our dedicated infection prevention nurse helps ensure we follow current infection prevention guidelines and best practices. This includes educating all staff about the appropriate use of personal protective equipment (PPE) such as N95 masks, surgical masks, gloves, and gowns and when to use COVID-19 protocols required by local department of public health and/or the CDC.